‘Impossible to find someone’: Customer service is dropping in Australia

Broadcaster Lucy Zelic rails at the fall in customer service in Australia. Ms Zelic detailed a moment where she asked a store employee for an item and the worker walked away after explaining they were new and did not know where it was. “He just walked off, like that was it and I said, not one to let things go, and I just kept walking with my kids and I was like, that’s okay I’ll find it myself,” She said.