Is Voice AI the Future of Customer Service? | Itamar Arel

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Join host Craig Smith on episode #166 of Eye on AI as we sit down with Itamar Arel, CEO of Tenyx, a company that uses proprietary neuroscience-inspired AI technology to build the next generation of voice-based conversational agents. Itamar shares his journey that started with academic research to becoming a leading tech entrepreneur with Tenyx. We explore the evolution of voice AI in customer service and the unique challenges and advancements in understanding and responding to human speech. We dig deeper into Tenyx’s unique approach to AI-driven customer service while exploring the production and design considerations when developing cutting-edge AI technology. Make sure you watch till the end as Itamar shares his vision on how AI is going to reshape industries and help advance modern day businesses. Enjoyed this conversation? Make sure you like, comment and share for more fascinating discussions in the world of AI. This episode is sponsored by Shopify. Shopify is a commerce platform that allows anyone to set up an online store and sell their products. Whether you’re selling online, on social media, or in person, Shopify has you covered on every base. With Shopify you can sell physical and digital products. You can sell services, memberships, ticketed events, rentals and even classes and lessons. Sign up for a $1 per month trial period at http://shopify.com/eyeonai Stay Updated: Craig Smith Twitter: https://twitter.com/craigss Eye on A.I. Twitter: https://twitter.com/EyeOn_AI (00:00) Preview and Introduction (03:35) Itamar Arel's Career and Introduction to Voice AI Development (07:39) Key Differences in Current and Past Technology Solutions (09:10) Advancements in Voice AI and Large Language Models (11:00) The Inception and Evolution of Tenyx (13:29) Challenges in Developing Voice AI (18:27) Innovative Approaches in Voice AI Development (21:05) Data Handling and Fine-Tuning in Model Development (25;41) How To Standout In The Crowded AI Market (29:44) The Future of Voice AI and Generative Models (37:14) Testing and Evaluation of Voice AI Systems (40:10) Where Will AI Be in 5 Years? (43:42) Closing Remarks and A Word From Our Sponsors

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00:03:34

'CONSPIRACY': Former US attorney calls for an investigations into Trump's accusers

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,Former U.S. attorney Brett Tolman discusses what's next for President-elect Donald Trump's legal issues after Special Counsel Jack Smith dismissed his federal cases on 'The Story.' #foxnews #thestory Subscribe to Fox News! https://bit.ly/2vaBUvAS Watch more Fox News Video: http://video.foxnews.com Watch Fox News Channel Live: http://www.foxnewsgo.com/ FOX News Channel (FNC) is a 24-hour all-encompassing news service delivering breaking news as well as political and business news. The number one network in cable, FNC has been the most-watched television news channel for 18 consecutive years. According to a 2020 Brand Keys Consumer Loyalty Engagement Index report, FOX News is the top brand in the country for morning and evening news coverage. A 2019 Suffolk University poll named FOX News as the most trusted source for television news or commentary, while a 2019 Brand Keys Emotion Engagement Analysis survey found that FOX News was the most trusted cable news brand. A 2017 Gallup/Knight Foundation survey also found that among Americans who could name an objective news source, FOX News was the top-cited outlet. Owned by FOX Corporation, FNC is available in nearly 90 million homes and dominates the cable news landscape, routinely notching the top ten programs in the genre. Watch full episodes of your favorite shows The Five: http://video.foxnews.com/playlist/longform-the-five/ Special Report with Bret Baier: http://video.foxnews.com/playlist/longform-special-report/ Fox News Primetime: https://video.foxnews.com/playlist/on-air-fox-news-primetime/ Tucker Carlson Tonight: http://video.foxnews.com/playlist/longform-tucker-carlson-tonight/ Hannity: http://video.foxnews.com/playlist/longform-hannity/ The Ingraham Angle: http://video.foxnews.com/playlist/longform-the-ingraham-angle/ Fox News @ Night: http://video.foxnews.com/playlist/longform-fox-news-night/ Follow Fox News on Facebook: https://www.facebook.com/FoxNews/ Follow Fox News on Twitter: https://twitter.com/FoxNews/ Follow Fox News on Instagram: https://www.instagram.com/foxnews/

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Vụ kiện $15 Triệu của Đàm Vĩnh Hưng: Sự thật, tranh cãi và bài học pháp lý

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Musk vs Bezos: The New Star Wars

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,The two richest men in the world are engaged in a vicious space race that has implications for us all. For years, Jeff Bezos and Elon Musk have squabbled in the media over everything from who is the wealthiest to who did what first. But their rival space programmes, satellite launches and plans to colonise the planets have launched a new Space Age. With his company, Blue Origin, Jeff Bezos has thrown himself into space tourism and, in doing so, has revolutionised access to Space. He sees himself as the leader in this burgeoning ’New Space’ market. But he faces a determined opponent: Elon Musk, the eccentric head of SpaceX. Musk’s company has already disrupted the traditional aerospace launch industry and now he’s aiming for Mars. When Musk first tried to buy a Russian rocket back in 2001, the chief engineer of the Russian Space Agency thought he was a joke. But that only made Musk more determined. Rather than buy rockets, he decided to build them and invested $100 million dollars, half his fortune at the time, in the creation of SpaceX. By 2008 SpaceX had a contract with NASA to supply flights to the International Space Station. At around the same time Musk was founding SpaceX, Jeff Bezos was working on a secretive project to bring tourists to space. By 2015, he was ready to go public with a new rocket named the New Shepherd, the first reusable rocket to reach space. A year later, Musk announced an ambitious, widely ridiculed, plan to colonise Mars within 30 years. In the meantime, Bezos was working on plans to colonise the moon. When competition with China made returning to the moon a top priority for President Trump, there was one big question: which company would get the lucrative NASA moon contract? Aside from colonising space and NASA contracts, the two billionaires are also racing to launch the most satellites. This allows them to deliver low latency broadband data services everywhere on the Earth… and to monopolise all future terrestrial communications. Jeff Bezos recently announced the launch of Kuiper, his network of more than 3,000 satellites. Jeff Bezos recently announced the launch of Kuiper, his network of more than 3,000 satellites. So where will it end? How far will this intensive commercialisation of space go? We investigate. Director: Agnès Hubschman

00:51

Flashback - Dr. Janette Nesheiwat: Masks In Schools And 'The Science'

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Posted • November 24, 2024: In the grand scheme of things, "Surgeon General" is a wasteful and often counterproductive (assuming the goal is actually improving public health and not advancing special interests) position that Trump should do away with entirely. No one needs a sleazy bureaucrat in a silly admiral costume using their tax money to tell them how to live their lives — much less issuing pseudoscientific edicts for unclear and nefarious purposes, as we have been subject to for many years now. What we need, in my opinion and apparently many other Americans’ given the recent election results, is a bulldog like RFK Jr., doctor or not, to clean up the water, air, drug, and food supplies through — and I know this is anathema to conservative orthodoxy, but I believe it’s necessary in the real world with bad industry actors who don’t care about human health and often, indeed, seem hellbent on ruining it — regulations that make sense and that are applied honestly and aggressively.

But anyway, if this government bloat is to continue in perpetuity, the Surgeon General ought rightly to be someone exactly not like Janette Nesheiwat, Trump’s nominee. Nesheiwat, who specialized in emergency and family medicine, has supported vaccines that Robert F. Kennedy Jr., Trump’s nominee for HHS secretary, has cast doubts about. Janette has not just “supported vaccines”; she has actively promoted and praised censorship of dissident voices on the topic in the alleged service of Public Health™. She called the COVID “vaccines” — which are not now and never were real vaccines and which killed and maimed more people than we can perhaps ever fully account for — a “gift from God.” https://pbs.twimg.com/media/GdB_7k9WYAA4Toj?format=jpg&name=large

She also fearmongered in 2021 on nominally conservative Fox News with no pushback from the “journalist” interviewing her about COVID “putting our children in the hospital in record numbers” and, as a result, hospitals were “running out of ICU beds.” Both claims were lies. None of this garbage is what American voters signed off on when they elected Trump. (…)

• More at: PJ Media - Trump Really Screwed the Pooch With His Surgeon General Nomination
https://pjmedia.com/benbartee/2024/11/24/trump-really-screwed-the-pooch-with-his-surgeon-general-nomination-n4934584
Politico: Trump chooses Fox News contributor Dr. Janette Nesheiwat for surgeon general
https://www.politico.com/news/2024/11/22/trump-chooses-fox-news-contributor-dr-janette-nesheiwat-for-surgeon-general-00191379

00:03:49

COP29: China calls for unity as $300b climate finance deal reached after ‘extra time’

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,At the 29th Conference of the Parties to the United Nations Framework Convention on Climate Change (COP29) held in Baku, Azerbaijan, a package of results was reached on topics such as the new collective quantification targets for climate financing (NCQG) and the global carbon market mechanism under Article 6 of the Paris Agreement. The head of the Chinese delegation stated in his speech that this year marks the 30th anniversary of the entry into force of the United Nations Framework Convention on Climate Change. Over the past 30 years, the governance process of the Convention has faced various challenges; although it has not been smooth sailing, it has consistently moved forward. Humanity is a community with a shared future, and in the face of the climate crisis, we can only unite and cooperate to respond together. __________________ ShanghaiEye focuses on producing top-quality contents. Nobody knows SHANGHAI better than us. Please subscribe to us ☻☻☻ __________________ For more stories, please click ■ What's up today in Shanghai, the most updated news of the city https://www.youtube.com/playlist?list=PLeyl7CQ2A5MNjpE4hspSVry8dR555getN ■ Amazing Shanghai, exploring the unknown corners of the city, learning the people, food and stories behind them https://www.youtube.com/playlist?list=PLeyl7CQ2A5MMVTWr-zIXjsS4hhSQPmyes ■ What Chinese people's lives are like during the post COVID-19 period https://www.youtube.com/playlist?list=PLeyl7CQ2A5MPrPTmIirpfgETu6VKVESXe ■ Views of foreign scholars on China and its affairs https://www.youtube.com/playlist?list=PLeyl7CQ2A5MO9ua_nSK6slRPdUl-ovjRe ■ Foreign faces in Shanghai, people living in this city sharing their true feelings https://www.youtube.com/playlist?list=PLeyl7CQ2A5MP0vJDSw23_1MCPJhAfGbiG ■ Mini-docs showing why China is the country it is today https://www.youtube.com/playlist?list=PLeyl7CQ2A5MOreRu2AbZ3ziIUyCcdBLwX __________________ ☎Leave us messages if you have any suggestions or questions! Thank you!

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Trump Went Full Retard on Surgeon General Pick!" - Dr. Ben Marble Doesn't Hold Back

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PBS News Weekend full episode, Nov. 23, 2024

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Robot Conducts Orchestra & Europe’s Largest Marine Protected Area | WEF | Top Stories of the Week

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,This week's top stories of the week include: 0:14 Wind turbine repurposed into home – It’s built from the control box of a Vattenfall turbine which stood in an Austrian wind farm for 20 years. Most wind farm nacelles today are much larger. But a team from architecture collective Superuse Studios, working with Blade-Made, chose one of the smallest to prove that the concept of a tiny turbine home could work. 1:57 Robot makes its conducting debut – The 3-armed robot performed in a concert in Germany, leading the specially written Semiconductor’s Masterpiece. The piece features 3 wildly diverging time signatures. The orchestra’s artistic director says the robot is not intended to replace humans but to perform complex music too difficult for a person to conduct. 3:41 Europe’s largest Marine Protected Area – It covers almost 300,000 km2 of the ocean floor and encompasses several vulnerable marine ecosystems. Half the new MPA is fully protected, meaning no fishing or extractive activities are allowed. While the other half is highly protected which restricts activities like fishing. 6:41 4 ways to maximize cybersecurity – Cyber insecurity is one of the biggest risks facing the world. As technology evolves and spreads, cyber resilience becomes more important than ever. Cyber resilience is an organization’s ability to minimize the impact of significant cyber incidents on its primary goals and objectives. _____________________________________________ The World Economic Forum is the International Organization for Public-Private Cooperation. The Forum engages the foremost political, business, cultural and other leaders of society to shape global, regional and industry agendas. We believe that progress happens by bringing together people from all walks of life who have the drive and the influence to make positive change. World Economic Forum Website ► http://www.weforum.org/ Facebook ► https://www.facebook.com/worldeconomicforum/ YouTube ► https://www.youtube.com/wef Instagram ► https://www.instagram.com/worldeconomicforum/ Twitter ► https://twitter.com/wef LinkedIn ► https://www.linkedin.com/company/world-economic-forum TikTok ► https://www.tiktok.com/@worldeconomicforum Flipboard ► https://flipboard.com/@WEF #WorldEconomicForum

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,This episode of Eye on AI is sponsored by Citrusx. Unlock reliable AI with Citrusx! Our platform simplifies validation and risk management, empowering you to make smarter decisions and stay compliant. Detects and mitigate AI vulnerabilities, biases, and errors with ease. Visit http://email.citrusx.ai/eyeonai to download our free fairness use case and see the solution in action. --------------------------------------------------------------------------------------------------------------------------- In this episode of the Eye on AI podcast, Terry Sejnowski, a pioneer in neural networks and computational neuroscience, joins Craig Smith to discuss the future of AI, the evolution of ChatGPT, and the challenges of understanding intelligence. Terry, a key figure in the deep learning revolution, shares insights into how neural networks laid the foundation for modern AI, including ChatGPT’s groundbreaking generative capabilities. From its ability to mimic human-like creativity to its limitations in true understanding, we explore what makes ChatGPT remarkable and what it still lacks compared to human cognition. We also dive into fascinating topics like the debate over AI sentience, the concept of "hallucinations" in AI models, and how language models like ChatGPT act as mirrors reflecting user input rather than possessing intrinsic intelligence. Terry explains how understanding language and meaning in AI remains one of the field’s greatest challenges. Additionally, Terry shares his perspective on nature-inspired AI and what it will take to develop systems that go beyond prediction to exhibit true autonomy and decision-making. Learn why AI models like ChatGPT are revolutionary yet incomplete, how generative AI might redefine creativity, and what the future holds for AI as we continue to push its boundaries. Don’t miss this deep dive into the fascinating world of AI with Terry Sejnowski. Like, subscribe, and hit the notification bell for more cutting-edge AI insights! Stay Updated: Craig Smith Twitter: https://twitter.com/craigss Eye on A.I. Twitter: https://twitter.com/EyeOn_AI —--------------—--------------—--------------—--------------—--------------—--------------—-------------- (00:00) Introduction to Terry Sejnowski and His Work (03:02) The Origins of Modern AI and Neural Networks (05:29) The Deep Learning Revolution and ImageNet (07:11) Understanding ChatGPT and Generative AI (12:34) Exploring AI Creativity (16:03) Lessons from Gaming AI: AlphaGo and Backgammon (18:37) Early Insights into AI’s Affinity for Language (24:48) Syntax vs. Semantics: The Purpose of Language (30:00) How Written Language Transformed AI Training (35:10) Can AI Become Sentient? (41:37) AI Agents and the Next Frontier in Automation (45:43) Nature-Inspired AI: Lessons from Biology (50:02) Digital vs. Biological Computation: Key Differences (54:29) Will AI Replace Jobs? (57:07) The Future of AI

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,"This program is a roast and contains adult content” Commonwealth Club World Affairs is pleased to host a special evening with SF Pride Board President Nguyen Pham. Nguyen finishes his last term with SF Pride this year, after serving for a total of 8 years on the board of SF Pride. As president emeritus of San Francisco Pride, a nonprofit that produces the SF Pride Celebration and Parade, Nguyen Pham has proudly led the iconic organization through pivotal moments in the modern LGBTQ+ equity movement. Prior to his election as president, he served as vice president and secretary of the organization, comprising a record eight consecutive years of board service. In 2019, he helped to produce the inaugural SF Pride Golf Tournament, SF Pride’s most lucrative board-led annual fundraiser to date. He continued that tradition with the tournament's sixth annual convening in 2024, which was a resounding success. Nguyen is also director of philanthropy at Frameline, a San Francisco-based arts organization aimed at changing the world through the power of LGBTQ+ cinema. In 2024, Nguyen became the first person of color as well as the first openly LGBTQ+ president of the Mensa Foundation, a charitable organization working to unleash intelligence for the benefit of humanity. Additionally, he is in his 23rd consecutive year as a performer with CHEER San Francisco, the Official Cheer Team of the City and County of San Francisco, and an all-volunteer nonprofit performance group that raises charitable funds globally for community members facing life-challenging conditions. Adding to his overloaded plate, Nguyen produces and emcees local and national events on a pro bono basis to raise charitable funds for numerous nonprofits. A proud Bay Area native, Nguyen earned his BA from UC Berkeley and his MBA from San Francisco State University. Join us for a fun and informative talk with Nguyen Pham, and then mix and mingle at our post-program reception. Notes See more Michelle Meow Show programs at Commonwealth Club World Affairs of California. In addition to the videos🎥 shared here, CCWA reaches it's wide-ranging audiences through these Social media platforms

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Thanksgiving vs. Franksgiving | STUFF YOU MISSED IN HISTORY CLASS

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,🛎 If You're New Subscribe ► https://bit.ly/SYMIHCSubscribe Thanksgiving vs. Franksgiving | STUFF YOU MISSED IN HISTORY CLASS This episode covers President Franklin Delano Roosevelt’s decision to move the date of Thanksgiving with the hope of helping businesses that were trying to recover from the Great Depression – and the controversy that caused. Research: Associated Press. “’Omnipotence of Hitler.’” Decatur Daily Review. 8/17/1939. Associated Press. “Roosevelt to Move Thanksgiving; Retailers For It, Plymouth is Not.” New York Times. 8/15/1939. https://timesmachine.nytimes.com/timesmachine/1939/08/15/93946606.html Franklin D. Roosevelt, Proclamation 2373—Thanksgiving Day Online by Gerhard Peters and John T. Woolley, The American Presidency Project https://www.presidency.ucsb.edu/node/210189 Franklin D. Roosevelt, Proclamation 2571—Thanksgiving Day Online by Gerhard Peters and John T. Woolley, The American Presidency Project https://www.presidency.ucsb.edu/node/210254 Franklin D. Roosvelt Library and Museum. “The Year We Had Two Thanksgivings.” http://docs.fdrlibrary.marist.edu/thanksg.html George Washington’s Mount Vernon. “Thanksgiving Proclamation of 1789.” https://www.mountvernon.org/education/primary-source-collections/primary-source-collections/article/thanksgiving-proclamation-of-1789 Greninger, Edwin T. “Thanksgiving: An American Holiday.” Social Science , WINTER 1979, Vol. 54, No. 1 (WINTER 1979). Via JSTOR. https://www.jstor.org/stable/41886345 History, Art and Archives: U.S. House of Representatives. “The Thanksgiving Holiday.” https://history.house.gov/Historical-Highlights/1901-1950/The-Thanksgiving-holiday/ Isbell, Matthew. “’Franksgiving’ – The Period from 1939 through 1941 when Thanksgiving was Partisan.” MCIMaps. 11/22/2017. https://mcimaps.com/franksgiving-the-period-from-1939-through-1941-where-thanksgiving-was-a-partisan-issue/ Kratz, Jessie. “Thanksgiving as a Federal Holiday.” U.S. National Archives. 11/20/2023. https://prologue.blogs.archives.gov/2023/11/20/thanksgiving-as-a-federal-holiday/ Notre Dame Magazine. “From the Archives: Franksgiving.” https://magazine.nd.edu/stories/from-the-archives-franksgiving/ Pilgrim Hall Museum. “Continental Congress Proclamations 1778-1784.” https://pilgrimhall.org/pdf/TG_Continental_Congress_Proclamations_1778_1784.pdf Pilgrim Hall Museum. “Presidential Thanksgiving Proclamations.” https://pilgrimhall.org/pdf/TG_Presidential_Thanksgiving_Proclamations_1789_1815.pdf. Public Opinion News Service. “Public Sees Thanksgiving Issue Through Party Glasses.” Gallup. 8/25/1939. “Protests Against Advance Date for Thanksgiving Day Pour In.” The Bulletin. 8/15/1939. https://www.newspapers.com/image/101168276/ Shafer, Ronald G. “Franklin Roosevelt moved Thanksgiving up a week to goose the economy. Chaos ensued..” Washington Post. 11/24/2021. https://www.washingtonpost.com/history/2021/11/24/franskgiving-fdr-moved-thanksgiving/ Soodalter, Ron. "'For all the great and various favors': George Washington happily obliged Congress' request for a national day of thanksgiving. Opponents worried it was an overreach of executive privilege." American History, vol. 49, no. 5, Dec. 2014, pp. 44+. Gale In Context: U.S. History, link.gale.com/apps/doc/A383327692/GPS?u=mlin_n_melpub&sid=bookmark-GPS&xid=64a53d59. Accessed 24 Oct. 2024. The Center for Legislative Archives. “Congress Establishes Thanksgiving.” https://www.archives.gov/legislative/features/thanksgiving Thomas, Heather. “A Presidential History of Thanksgiving.” 11/24/2021. Library of Congress Blog. https://blogs.loc.gov/headlinesandheroes/2021/11/a-presidential-history-of-thanksgiving/ Washington Papers. “Thanksgiving Proclamation.” https://washingtonpapers.org/documents/thanksgiving-proclamation/ Original Air Date: November 20, 2024 ❤️ iHeartRadio » http://bit.ly/3UEA7pe 📢 APPLE PODCASTS » http://bit.ly/3EfJkil 📢 AMAZON MUSIC » http://bit.ly/3UNaNO1 🟢 SPOTIFY » http://bit.ly/3G2TOTp 🎥 PREVIOUS VIDEO » https://youtu.be/edGMvfRww2E ✨ KEEP IN TOUCH WITH : FACEBOOK » https://bit.ly/3NReLmi TWITTER » https://bit.ly/3fUYUXl INSTAGRAM » https://bit.ly/3WSGxmr Join Holly and Tracy as they bring you the greatest and strangest Stuff You Missed In History Class in this podcast by iHeartRadio. New episodes Monday and Wednesday on iHeartRadio. #StuffYouMissedInHistoryClass #StuffYouMissedInHistoryClassPodcast #TracyWilson #HollyFrey #StuffYouMissedInHistoryClassPod #HollyFreyPodcast #TracyWilsonPodcast

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US Strike Eagles took on a swarm of Iranian kamikaze drones... and won

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Is Voice AI the Future of Customer Service? | Itamar Arel

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,Join host Craig Smith on episode #166 of Eye on AI as we sit down with Itamar Arel, CEO of Tenyx, a company that uses proprietary neuroscience-inspired AI technology to build the next generation of voice-based conversational agents. Itamar shares his journey that started with academic research to becoming a leading tech entrepreneur with Tenyx. We explore the evolution of voice AI in customer service and the unique challenges and advancements in understanding and responding to human speech. We dig deeper into Tenyx’s unique approach to AI-driven customer service while exploring the production and design considerations when developing cutting-edge AI technology. Make sure you watch till the end as Itamar shares his vision on how AI is going to reshape industries and help advance modern day businesses. Enjoyed this conversation? Make sure you like, comment and share for more fascinating discussions in the world of AI. This episode is sponsored by Shopify. Shopify is a commerce platform that allows anyone to set up an online store and sell their products. Whether you’re selling online, on social media, or in person, Shopify has you covered on every base. With Shopify you can sell physical and digital products. You can sell services, memberships, ticketed events, rentals and even classes and lessons. Sign up for a $1 per month trial period at http://shopify.com/eyeonai Stay Updated: Craig Smith Twitter: https://twitter.com/craigss Eye on A.I. Twitter: https://twitter.com/EyeOn_AI (00:00) Preview and Introduction (03:35) Itamar Arel's Career and Introduction to Voice AI Development (07:39) Key Differences in Current and Past Technology Solutions (09:10) Advancements in Voice AI and Large Language Models (11:00) The Inception and Evolution of Tenyx (13:29) Challenges in Developing Voice AI (18:27) Innovative Approaches in Voice AI Development (21:05) Data Handling and Fine-Tuning in Model Development (25;41) How To Standout In The Crowded AI Market (29:44) The Future of Voice AI and Generative Models (37:14) Testing and Evaluation of Voice AI Systems (40:10) Where Will AI Be in 5 Years? (43:42) Closing Remarks and A Word From Our Sponsors